Frequently Asked Questions
We have put together some frequently asked questions to guide you through our printing process from leaflets to business cards, posters to roller banners we have it all covered! Can’t find the answer you are looking for? please email us on firstname.lastname@example.org or give us a call on: +44(0)1952 37 0010.
How do I send Artwork?
Once you have paid for your order you will be able to upload your artwork in the ‘My Account’ area of the website.
For most products, you will be able to upload artwork directly onto the site and receive a proof back for your approval.
For certain products, such as booklets, presentation folders and PVC banners, we will need to set up a manual proof and so you must email your artwork directly to our studio team at email@example.com.
My Artwork is too big to email?
Due to size restrictions with email, other options such as WeTransfer or Dropbox can be used. Please contact for more information.
If you require a more secure NDA print service please call our team who will be happy to help.
Cut off time?
In some cases, the order must be placed and the artwork received by 1pm to ensure that we can get a proof back to you by 5pm to approve.
All Proofs will be emailed your account email address. A response with approved must me replied.
We don't proceed with printing until we have had confirmation of proof approval.
Can I order larger quantities?
Yes if you cannot see the quantity you would like, please give us a call & we will be happy to process large quantity print orders.
If you have any issues please get in contact
with us on 01952 37 00 10
Please note that we hold artwork supplied after completion for a limited time to make reprint orders streamlined. unless otherwise requested.